For one of the programs of work, we are helping client model the Asset Management and Asset Recovery process covering features such as Asset Sale, Write Off, Initiation of Recovery, Settlement & Debt Waiver , Payment Arrangement etc.

I led a team of Pega, QA and UX consultants at ING Australia to modernize their Priority Commercial Mortgage application process. The program is part of ING Australia's roadmap for modernizing platforms for origination.